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There are lots of passengers who refuse to check their bags.
However, I often do this-when I need enough gear for a long magazine, as I do on a three-journey around Europe. And since many European airlines have small carry-on boundaries, I do not want to put it at risk.
After a blissful five days in Porto, Portugal, I talk of a three -hour Ezizet flight for Prague, only on arrival to realize that my checked bag had a big dent in the top corner.
Naturally, I was angry, but I put things in perspective and focused
There are four stages here that I passed through.
Airline compensation: denial
A lining of a –Airport, after landing, whether it is to catch immigration, bag or a ride, is one of my most favorite things. Therefore, I personally quit speaking with a luggage agent.
Thankfully, the easyizet has an online process for submission of clam for damaged, delay or lost lugase.
When I reached my hotel after 30 minutes and deposited the climb the next day, you should take some pictures.
The third-party was-a-host-host by dafagedlugage.com.
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I uploaded:
- My flight details and booking reference numbers
- My personal information
- My hotel address
- Pictures of a detail and damage
- A copy of the purcse receipt
I received an automatic email with a claim reference number. Then, after 10 days, a letter, which refuses to climb the ground of cosmetic damage, as it does not compromise its capacity, and all the features rest in the full task point … while it is unpredictable, it affects the functionality “arrested.
This was technically true, and the letter was written in the survey and seamed to come from a real human.
If I did not have protection through one of my credit cards, I would be pushed back and submitted an app. But there was an easy passage for compensation.
Purchase Safety: Unqualified
My first instinct was to claim me through purpose conservation benefits American Express® Gold CardWhich I have used to buy bags.
However, I harass Beg in April 2023, and this benefit only covers theft, theft or damage only with the first 90 days before purchase. Therefore, I was out of luck.
Travel Insurance Policy: Not worth it
I buy a 12 -month travel insurance policy every year when I return to Australia, where I am originally. (They are cheaper and more generous than US policies.)
While my coverage included luggage damage, it came with 200 Australian dollars ($ 130). Given that the price of the bag is only $ 196, it was not worth filing a clam.
Reimbursement from chase: success
Since I used myself Chase Neelam Reserve® (See rates and fees) To book my flight, the card travel was kicked under protection.
This advantage also applies if I paid for flight with points and have covered taxes and charges with cards.
Under its “reimbursement of lust goods”, the Neelam Reserve is involved in loss of up to $ 3,000, above the $ 196 replacement cost of my bag.
To qualify, I have to chase within 20 days of the event. I presented:
- My trip iteinerary
- Evidence that I used my sapphire reserve to pay for flight
- Easyzet refusal letter
- Bag procurement receipt
I submitted an online clam through Chase’s card benefits portal, which is now administered by Asura. Chaase first used eclaimsline, with a reputation for poor customer service; Conversely, I found the Asura process quick and transparent.
The form took less than five minutes to complete. I presented it on the same day when I reached the refusal letter of Ezizet.
Nine days later, I get an approval email that is asking for my bank details. And the next day, $ 196 reimbursement came to my account. I had hoped the payment of a party seriously to the benefits of the benefits of depreciation value of the item, so reading the entire amount was a plane surprise.
Ground level
While I was not thrilled that my luggage was damaged, I was lucky that there was safe security in the place that made the reimbursement process relatively painful.
My suggestions are to prepare for a similer situation:
- Keep your dishes.
- Avoid checking the bag when potable.
- Observe your bag for damage before climbing the bag.
- Take pictures of any loss.
- Submit a claim with the airline.
- If applicable, file a procurement security claim within 90 days of purchase.
- Use a travel prize card with goods safety to buy your flight.
this is a reminder. When, they can actually pay, until you will be put into a little work.
To know more, read our complete review of Chase Neelam Reserve.
Related: Which credit card covers delay in goods?
